This page was updated: 17/03/2020 at 3:55pm

Krispy Kreme Australia and New Zealand is passionate about making world famous doughnuts as we are about looking after our customers, staff and local community during these challenging times.

As the global Coronavirus (COVID-19) outbreak continues to evolve, we wanted to share with you some important information about the steps we’re taking to minimise the risk of exposure to our local communities.

Our Commitment to Hygiene

As a food retailer, we already have very high standards of cleaning and hygiene in place.

However, as a precautionary measure and out of care for everyone’s wellbeing, we've added extra hours of proactive deep cleaning in each store every day. 

Additional hygiene measures include:

• Increasing the frequency of cleaning and sanitising our stores and manufacturing facilities where our doughnuts are made fresh daily. 
• Constantly monitoring health and hygiene practices with our staff.

We are actively following all health and travel advice issued by the Australian and New Zealand Governments, including mandatory isolation periods for all team members returning from international travel. We are also ensuring our team is supported with clear health and hygiene protocols in-store, as well as providing the information and support all team members need to stay at home if they are unwell for any reason.

We are working closely with our valued partners, 7-Eleven (AU), BP QLD (AU), Jesters (AU) and BP in New Zealand to continue to drive high-quality hygiene practices.

Krispy Kreme is committed to supporting all team members and customers throughout this time.

Are Krispy Kreme Stores Open?

• Customers are still able to purchase doughnuts from all Krispy Kreme stores. 
• However, customers will not be able to dine in-store. 
• All dining room areas will be closed at all Krispy Kreme stores commencing Thursday, 19/03/2020, until further notice. 
• Instead, customers can purchase in-store at the counter to take away, or through the Drive Thru.
• Our doughnuts are also available for delivery via UberEats.
• In Australia, our Doughnuts are also available through Online Click & Collect. 

• All Krispy Kreme partner stores such as BP, Jesters (WA) and 7-Eleven are also currently open.
• We are ready to help you through Drive Thru, and take away options in-store.
• There are currently no plans to close any Krispy Kreme stores. This may change as required if Government restrictions are put in place.
• Our Doughnuts are also still available to purchase through delivery via UberEats.
• In Australia, our Doughnuts are also available through Online Click & Collect. 
• Please continue to visit this webpage for updates.

Should you need to contact Krispy Kreme

Customers may contact Krispy Kreme by emailing us on customersupport@krispykreme.com.au or customersupport@krispykreme.co.nz

We also encourage all of our valued customers to visit this webpage for the latest news and updates. 

In the meantime, thank you to our loyal customers for your support and patience, and keep safe and well. 

Andrew McGuigan 

CEO, Krispy Kreme Australia and New Zealand